Troubleshooting Guide: Failed Uninstalls of RemoveIT Pro 2017 Enterprise Edition

How to RemoveIT Pro 2017 Enterprise Edition Completely: Step-by-Step Guide

Overview

This guide shows a complete, ordered process to uninstall RemoveIT Pro 2017 Enterprise Edition from a Windows PC and remove leftover files, services, drivers, registry entries, and scheduled tasks so the system is clean afterward.

Important preparation

• Back up important data and create a system restore point before making system changes.
• Assume administrative rights are available.

Step 1 — Stop the program and related services

1. Open Task Manager (Ctrl+Shift+Esc). End any RemoveIT Pro-related processes (look for names containing “RemoveIT”, “RIT”, or vendor name).
2. Open Services (services.msc). Locate and stop services named similarly (right-click → Stop). Set Startup type to Manual or Disabled temporarily.

Step 2 — Uninstall via Settings / Control Panel

1. Windows ⁄₁₁: Settings → Apps → Apps & features. Find RemoveIT Pro 2017 Enterprise Edition → Uninstall.
2. Older Windows: Control Panel → Programs and Features → Uninstall a program → select RemoveIT Pro 2017 Enterprise Edition → Uninstall.
3. Follow the vendor uninstaller prompts. Reboot if prompted.

Step 3 — Run vendor/uninstaller utilities (if available)

• If the vendor provides a removal tool or a silent uninstall command, run it now (e.g., an executable named uninstall.exe or using msiexec with the product’s MSI GUID). Check vendor documentation for exact syntax.

Step 4 — Remove leftovers from Program Files and ProgramData

1. Open File Explorer. Check these locations and delete RemoveIT Pro folders if present:
   • C:\Program Files\RemoveIT Pro 2017 Enterprise Edition
   • C:\Program Files (x86)\RemoveIT Pro 2017 Enterprise Edition
   • C:\ProgramData\RemoveIT Pro 2017 Enterprise Edition
2. If files are in use, reboot and try again or delete in Safe Mode.

Step 5 — Clean up registry entries (advanced)

1. Open Registry Editor (regedit) as Administrator.
2. Backup the registry (File → Export).
3. Search (Ctrl+F) for keys and values containing “RemoveIT”, “RemoveIT Pro”, or vendor name. Carefully delete keys clearly tied to the product, such as:
   • HKEY_LOCAL_MACHINE\SOFTWARE{Vendor or Product}
   • HKEY_CURRENT_USER\Software{Vendor or Product}
4. Also check:
   • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services for leftover service entries.
   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall for the product’s uninstall entry and remove it.
5. Reboot after registry edits.

Step 6 — Remove drivers and system components

1. Open Device Manager. From the View menu enable “Show hidden devices.” Look for any non-present devices or drivers installed by the product and uninstall them.
2. Check C:\Windows\System32\drivers for driver files referencing the product and remove if safe.

Step 7 — Scheduled tasks and startup entries

1. Open Task Scheduler. Remove tasks created by RemoveIT.
2. Check startup entries:
   • Task Manager → Startup tab; disable/remove entries.
   • Autoruns (Sysinternals) can show deep startup items—use to remove stubborn entries.

Step 8 — Network components and firewall rules

• Check network adapters and virtual adapters in Network Connections; remove any created by the product.
• Open Windows Firewall with Advanced Security and remove rules referencing the product.

Step 9 — Scan with anti-malware and cleanup tools

• Run a reputable anti-malware scanner to detect lingering components.
• Use cleanup tools like Microsoft’s Program Install and Uninstall troubleshooter or third-party uninstallers (Revo Uninstaller) to remove leftover files and registry entries.

Step 10 — Final verification and reboot

• Reboot into normal mode.
• Confirm no RemoveIT services/processes/drivers remain.
• Check Event Viewer for errors related to removed components and resolve as needed.

Notes and cautions

• Registry and driver removal are advanced steps—mistakes can harm system stability. Backup the registry and create a system restore point.
• If RemoveIT Pro is managed centrally (enterprise deployment), coordinate with IT or the management server to remove policies or enrollments before uninstall